Safe and Responsible Gaming

rbazzi Responsible Gaming —
Keep the fun safe

rbazzi believes gaming should be a healthy form of entertainment. Use our protection tools and guidelines to keep your gaming in check and enjoy it within your limits.

Why is responsible gaming important?

Online gaming can be a great source of fun — but when it gets out of control, it can cause serious problems in your personal, family, and financial life. rbazzi always puts the mental and financial well-being of its users first.

Responsible gaming means setting your own budget, staying within time limits, and knowing when to take a break. rbazzi is ready to support you in every one of these areas.

Our platform offers powerful protection tools such as deposit limits, self-exclusion, and time-out. Using these features, you can manage your own gaming experience at any time.

Warning signs

  • Are you playing repeatedly trying to recover lost money?
  • Are you unable to stop gaming?
  • Are you hiding your gaming from family or friends?
  • Are you spending money on gaming while unable to cover everyday expenses?
  • Is gaming affecting your work or studies?
  • Are you feeling mental stress or anxiety?

If even one of the signs above applies to you, please contact our support team.

Our protection tools

rbazzi provides multiple protection tools to help you play responsibly. These tools can be activated from your account at any time.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the specified period — but it can be lowered at any time. This is the most effective way to manage your budget.

Time-Out Feature

Use the time-out option when you need a temporary break. You can suspend your account temporarily for anywhere from 24 hours to 30 days. Logging in or making any transactions will not be possible during this period.

Self-Exclusion

Choose self-exclusion when you need a long-term break. You can lock your account from 3 months up to a permanent closure. This step is highly effective in serious cases.

Loss Limit

Set a maximum daily or weekly loss amount. Once the set limit is reached, gaming will stop automatically. This protects you from excessive losses.

Session Time Limit

Decide in advance how long you want to play in one session. Once the set time is up, the platform will automatically remind you to take a break or end the session.

24/7 Support

If gaming becomes a problem, our specialist support team is available 7 days a week, 24 hours a day in Bengali. Contact us via live chat or email.

For ages 21 and above only

rbazzi strictly prohibits gaming for anyone under 21. Age verification at registration is mandatory. We take all necessary steps to prevent minors from participating.

How to set limits?

Activate protection tools on your account in just a few simple steps.

1

Log In

Log in to your rbazzi account and go to the profile menu.

2

Open Settings

Find the "Responsible Gaming" option.

3

Choose your limits

Set your deposit limit, session time, loss limit, or time-out.

4

Confirm

Save the change — it will take effect immediately.

  Lowering any limit takes effect immediately. Increasing a limit is subject to a specific waiting period — this is kept intentionally for your protection.

Financial limits and transaction information

Staying aware of financial limits is very important for responsible gaming. Below is the relevant information for rbazzi.

Item Details
Minimum Deposit ৳200 (per method)
Minimum Withdrawal ৳1,000
Typical withdrawal time 15 minutes to 2 hours
Payment methods bKash, Nagad, Rocket
Welcome Bonus 150% on first deposit, up to ৳10,000; wagering 10x
Age requirement 21 years or above

Assess yourself

Ask yourself the questions below. If most of your answers are "yes", use the responsible gaming tools or contact us.

  • Am I playing within my set budget?
  • Am I playing beyond my set time?
  • Is gaming getting in the way of my daily responsibilities?
  • Am I playing to escape stress?
  • Am I spending more time gaming and less time with my family?
  • Am I going into debt because of gaming?

Healthy gaming habits

Responsible gaming is not just about avoiding problems — it is also about building healthy habits.

  • Play only for entertainment, not as a source of income.
  • Set a fixed budget before you start playing.
  • Take regular breaks and spend time with family and friends.
  • Avoid gaming when drinking alcohol or feeling emotionally unstable.
  • Do not chase losses when you lose.
  • Do not hesitate to seek support when you need it.

How to get help?

If gaming becomes a problem, do not delay in getting help. The rbazzi support team is always by your side.

Live Chat Support

Our live chat is active in Bengali 7 days a week, 24 hours a day. You can ask about any concerns, problems, or questions related to protection tools at any time. Our trained support agents will give you the right help.

Email Support

For any responsible gaming requests or issues, email us at [email protected]. You can also send requests for self-exclusion, account closure, or limit changes here.

Remember

Seeking help is not a sign of weakness — it is proof of courage. Talk openly with your family and loved ones about your gaming. Seek professional mental health support if needed.

Frequently asked questions

Find answers here to commonly asked questions about responsible gaming.

The deposit limit lets you set the maximum amount you can deposit on a daily, weekly, or monthly basis. Once set, it takes effect immediately. You can lower the limit at any time. A waiting period applies to increasing it — this is kept intentionally for your protection.

Self-exclusion can last from 3 months up to a permanent closure. During the exclusion period, you will not be able to log in to your account or carry out any transactions. If you choose permanent closure, you will need to contact our support team to reactivate the account, and a specific waiting period must pass.

Time-out is a temporary break — usually from 24 hours up to 30 days. Once the period ends, the account becomes active again automatically. Self-exclusion is a long-term step — from a minimum of 3 months up to permanent — and requires an application to reactivate. For serious issues, self-exclusion is more effective.

No. rbazzi strictly prohibits gaming for anyone under 21. Age verification during registration is mandatory. If you suspect a minor is using your device to play, notify our support team immediately.

After logging in, go to the "Responsible Gaming" section from the profile menu. There you will find options for deposit limits, session time, loss limits, time-out, and self-exclusion. Contact us via live chat for any assistance.

First, contact us via live chat or at [email protected]. Our support team will help you use self-exclusion or other protection tools. Also talk to a trusted family member or friend, and seek professional mental health support if needed.

Enjoy safely at rbazzi

Play responsibly and enjoy the best gaming experience at rbazzi. We are always by your side for any questions or issues.